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Report: #839918

Complaint Review: Simmons - Norcross Georgia

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  • Reported By: Kim — Falls Church Virginia United States of America
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  • Simmons 1900 Beaver Ridge Circle Norcross, Georgia United States of America

Simmons Their Beauty Rest-Black-Devon extra firm mattress is an absolutely terrible mattress. Norcross, Georgia

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I tried out a Simmons Mattress (Devon, Beauty Rest-Black) in the store but when it arrived at my house, it was a completely different mattress.  While the mattress is supposed to be extra firm, in the store, it felt comfortable.  I have had the mattress in my house for four nights and each night my fiance and I have to get up and take advil or move to another bed or couch in the house.  The mattress is making our bodies ache.  

When we contacted the company, they have given us the run around, saying that they can't take it back and that they can't help us with the warranty , that we have to go through the company from which we bought it.  To top it all off , the box -spring arrived damaged and the mattress slides off the box-spring.

Please do not waste your money on this very expensive mattress so that you won't have to waste your time dealing with Simmons.  They are an unreliable company.  No wonder they declared bankruptcy a few years back.

This report was posted on Ripoff Report on 02/15/2012 08:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/simmons/norcross-georgia-30071/simmons-their-beauty-rest-black-devon-extra-firm-mattress-is-an-absolutely-terrible-mattr-839918. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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