Complaint Review: simple mobile - Nationwide
- simple mobile Nationwide USA
- Phone:
- Web: simplemobile.com
- Category: Cellular Phone Companies
simple mobile The company is a joke, rip-off their customers and there's nothing you can do about it. Miami Nationwide
*Consumer Comment: Simple Mobile
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I read 50% of the reports against simple mobile and mine is similar. I just paid my bill and they cut my data and messaging off. They will not credit or refund me! They use a call center in India because its very cheap to have uneducated foreigners talk on the phone to you about nothing pertinent. I've had problems with them for over a year and I am done with them, back to T-mobile, at least they seem like they understand that the customer has options on cellular service providers. Simple mobile reps will give you the runaround and they are not knowledgable and cannot control any type of functions from their office or control center. Their basic job is to simply talk to you and that's about it. They will not refund, credit, or comp anything. Is there anyone I can talk to regarding this? Who do we complain to? I am ready to take part in a class action law suit so let me know.
This report was posted on Ripoff Report on 10/06/2014 01:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/simple-mobile/nationwide/simple-mobile-the-company-is-a-joke-rip-off-their-customers-and-theres-nothing-you-can-1181145. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Simple Mobile
AUTHOR: TF01 - ()
SUBMITTED: Monday, November 24, 2014
I was about to give up on my phone until I found this email address for SIMPLE Mobile and they actually fixed all my problems. Now, I am glad I decided to give it another try. Send them your name, cell number and serial number. The email address is SM.CorpResolutionTeam@simplemobilemail.com or you can chat with them live @ http://bit.ly/HHL6ZX .They will help you....Stephanie
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