Sinemia Stole my money Internet

May 3rd, 2018 I signed up for a membership via website, they make you pay for a whole year.  I did the package for two so it came out to $383.  I received a standard email saying they would send my membership card and when it arrived, my account would be activated, and I could start going to the theaters to watch movies.  I never received it, and as of 6/3/18, I have yet to receive it.  When I first sent a concern to their customer support via email, support@sinemia.com, they responded to me saying it sometimes takes a bit longer to receive membership cards.  I saved my communication with them.  I then emailed back a week later saying I would like a refund since it's been nearly a month and haven't receieved or heard anything from them.  They now refuse to communicate with me, and have yet to receive a refund.  Do not buy from this company, they will rip you off.  I have gotten together with my bank to workout a possible chargeback, however, if I can't get my money back that way, I will end up taking them to small claims and just represent myself.  Be warned!