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Report: #703054

Complaint Review: Sirius XM Radio - New York New York

  • Submitted:
  • Updated:
  • Reported By: BobInColorado — Colorado United States of America
  • Author Not Confirmed What's this?
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  • Sirius XM Radio 1221 Avenue of the Americas New York, New York United States of America

Sirius XM Radio, Sirius XM charges my credit card after cancellation - no credit New York, New York

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I traded a car in on my truck. The car had a subscription to XM due to run out at the end of September. I called and cancelled my subscription. I got my credit card statement in October and there was a nice $462.87 charge by XM on my card for another 3 years. I called them up and explained the situation and they said they'd issue a credit on my card.

I get my November statement, no credit so I call them again, explain the situation again and once again they tell me they'll issue a credit.

December, no credit, so I call my card company and file a dispute and the card company issues a temporary credit. Yesterday, March 3, I get a letter from my card company that the XM credit is being reversed because XM claims I never contacted them to request cancellation. I call the card company again and they say the dispute is closed, nothing they can do, I'll have to handle it through XM/Sirius.

This morning I once again call XM/Sirius and once again they tell me that they'll cancel my service and issue a PRO-RATED credit charging me for the last six months. 

This report was posted on Ripoff Report on 03/05/2011 11:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sirius-xm-radio/new-york-new-york-10020/sirius-xm-radio-sirius-xm-charges-my-credit-card-after-cancellation-no-credit-new-york-703054. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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