Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #890574

Complaint Review: Sirius XM - Internet

  • Submitted:
  • Updated:
  • Reported By: Rippedoff inWA — edmonds Washington United States of America
  • Author Confirmed What's this?
  • Why?
  • Sirius XM Internet United States of America

Sirius XM False advertising, false promises, liars, cheats, bait and switch artists Internet

*UPDATE Employee: We'd Like to Help

*Consumer Comment: Seems to me they were offering you a discount...

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..
Want to be ripped off? Call Sirius XM radio. 

Tried to consolidate my XM and Sirius radio services and add my XM radio. First their customer service is the worst- they try and tell you the things that are ADVERTISED on their web site cannot be done and you have to pay a higher price. This is after their own chat support tells you that is what will happen.

Then, the price they quote you has a whole pile of additional fees added on to the bill which are not stated until you are checking. So, the $109 fee became $159 fee in a matter of seconds. Nice. You won't see THAT price in the ads, nope, they lay that on you at the end. Airlines are forced to price accurately, why not these liars? 

This company pretty much wins the award for Worst of Show:

Bait and Switch
False Advertising
Ridiculous added hidden fees
 
Come on FCC, nail these suckers! 

This report was posted on Ripoff Report on 05/30/2012 12:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sirius-xm/internet/sirius-xm-false-advertising-false-promises-liars-cheats-bait-and-switch-artists-inte-890574. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 UPDATE Employee

We'd Like to Help

AUTHOR: SIRIUS XM Customer Relations - (USA)

POSTED: Thursday, June 28, 2012

Hi,

We're sorry to hear about your experience with us. Our agent should have been more forward with you while explaining our subscription plans. If there is anything we can do for you, don't hesitate to reach out to us at SXM_Help@siriusxm.com.

Thanks,

SiriusXM Digital Care Team.

Respond to this report!
What's this?

#1 Consumer Comment

Seems to me they were offering you a discount...

AUTHOR: Ronny g - (USA)

POSTED: Thursday, May 31, 2012

Click either "Sirius" or XM" on the site and if seems it should be $199 for an annual plan.

http://www.siriusxm.com/subscriptions

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now