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Report: #1355280

Complaint Review: Skin Opulent - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Linda — Westfield Massachusetts USA
  • Author Confirmed What's this?
  • Why?
  • Skin Opulent Nationwide USA

Skin Opulent Took money out of my checking account without my knowledge or consent of this. Nationwide

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 I ordered their free trial and was informed I only had to pay for shipping and handling. I never saw that it was for a trial period or that I was enrolled in auto ship. I saw today that 2 fees were taken out of my checking account for 2different products. I saw that there was a phone number with the transaction so I called them to cancel. I told them that I was not aware that this was a 14day trial and that I would be charged the full amount if I did not cancel within the 14 days. Ialso did not know or see anywhere on their website that I was being enrolled in an automatic shipment.

I told them that I wanted a refund and they said I could get a discount on the products. I said I did not want a discount I wanted my money back. They told me that they could not do that as I agreed to the terms and I told them I never saw anything about terms. I finally got them to at least give me a partial refund of 35% Wich is better than nothing. I also made sure that they cancelled my account with them. I learned my lesson the hard way never sign up for a fretrial because it is never free and you usually end up paying way more than the product is worth. My advise is to stay clear of any free trial offers unless you read everything over and clearly understand what you are agreeing to.

This report was posted on Ripoff Report on 02/10/2017 11:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/skin-opulent/nationwide/skin-opulent-took-money-out-of-my-checking-account-without-my-knowledge-or-consent-of-thi-1355280. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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