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Report: #1348437

Complaint Review: Skin Royale - Internet

  • Submitted:
  • Updated:
  • Reported By: AriesK — Newport News Virginia USA
  • Author Confirmed What's this?
  • Why?
  • Skin Royale Internet USA

Skin Royale Count day of purchase as 1st day - BEWARE! Internet

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Although these folks say that I agreed to a 14 day trial, no where in the email responses for my order is that indicated and I certainly did not see it (wherever it happened to be buried) in my online order that initially stated "Free", but ended up saying i had to pay for 'shipping'. The total cost was to be $4.95. My order was placed at 9:49PM on 12/25/16.  At 1PM on 1/8/17 I noticed a charge of $89.95 on my bank account and immediately called to ask what this was for. I was informed that since I had not called to cancel within the 14 day period they were entitled to charge my account.  Give me a break!  Two hours prior to midnight and you're going to call that my 1st day??!! Wrong!  If you count 24 hours, from 12/25/16 to 12/26/16, then I was within their required 14 day limit.  The last day to cancel should have been 1/8/17, but all they are willing to pay back was a meager 35%! BEWARE of these people.  They are total rip-offs!

This report was posted on Ripoff Report on 01/08/2017 12:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/skin-royale/internet/skin-royale-count-day-of-purchase-as-1st-day-beware-internet-1348437. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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