Complaint Review: Slap Chop - Portland Oregon
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- Author Not Confirmed
- Slap Chop Portland, Oregon United States of America
- Phone:
- Web: www.SlapChop.com
- Category: Appliances
Slap Chop SHAM WOW with fraudulent and misleading web ads Portland, Oregon
*Consumer Comment: I don't think inspector was trying to start an argument..
*Author of original report: I didn't KNOW they were the same company at the time I ordered the 2nd product.
*Author of original report: It's understandable. Try reading it. Better yet, try doing it.
*General Comment: I don't understand
*Consumer Comment: Agree...
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I tried ordering a simple hand held appliance by Slap Chop this afternoon. Website stated advertisement as $19.95 for two sets, plus two graters FREE with a FREE cutting board, my final price upon only hitting enter after putting in the credit card was $69.60!!!
There were no screens to identify separate prices per item. There were blatantly and purposefully hidden fees and costs -- until the final credit card charge went through. On the home page, in teeny tiny 4-point font in an unreadable gray box, it vaguely stated various charges which never summed to the $29.75 as the FINAL SHIPPING for ordering one set.
There were no subsequent boxes or screens to add or subtract the unwanted cutting board, and properly calculate total shipping charges.
When I called the company to immediately cancel this order, I was told I COULDN'T cancel because my order was not processed 'yet'. I had previously tried to order Shamwow and encountered the same story. When I called back the next day, they told me I couldn't cancel because it 'had already been shipped.'
Most likely I will get the exact same story tomorrow when I try to cancel the order: "Sorry, we can't cancel it now because it's been shipped."
When I was talking with the customer service rep, I asked specifically for a supervisory to provide corporate address for this product. He told me the corporate name was Slap Chop....I hardly think so. He wouldn't provide it and transferred me to a 'supervisor' Susan. Her voice mail kicked in. I told her I wanted to cancel this order immediately prior to shipment and asked for her to return my phone call, giving her my availability hours and phone. Let's see if they live up to ANYTHING.
This report was posted on Ripoff Report on 12/03/2009 04:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/slap-chop/portland-oregon-97060/slap-chop-sham-wow-with-fraudulent-and-misleading-web-ads-portland-oregon-533248. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#5 Consumer Comment
I don't think inspector was trying to start an argument..
AUTHOR: Ronny g - (USA)
SUBMITTED: Friday, December 04, 2009
It seemed like a fair question..in your report..although coherent..you stated "I had previously tried to order Shamwow and encountered the same story", so it was a fair assumption that you were fooled twice by the same company.
With that said, it does not matter if this was the same or different company. What matters is that most people would agree you were "scammed" wow, and how..and if they don't believe it..let them order it or a slap chop and see for themselves.
Bottom line..hopefully your report will prevent others from falling sucker to these "revolutionary" inventions that are no better then what you already have in your kitchen to begin with..."but wait..there's more"...no refunds because what you will be put though to receive one would cost you more in time and aggravation then to simply write it off as a lesson learned.
"And, if you order now", I will throw in the Brooklyn Bridge and only charge "shipping".
#4 Author of original report
I didn't KNOW they were the same company at the time I ordered the 2nd product.
AUTHOR: Sandra - (United States of America)
SUBMITTED: Friday, December 04, 2009
If you don't wish to believe what is reported, that is up to you. I am not here to argue with you or anyone else. I am simply reporting misrepresentation practices as I see it. Decide for yourself.
#3 Author of original report
It's understandable. Try reading it. Better yet, try doing it.
AUTHOR: Sandra - (United States of America)
SUBMITTED: Friday, December 04, 2009
This report is coherent and understandable. If you don't believe all the bad reports about Slap Chop, try ordering online yourself.
#2 General Comment
I don't understand
AUTHOR: Inspector - (USA)
SUBMITTED: Friday, December 04, 2009
Why would you order again from the same company if they did this to you before?
#1 Consumer Comment
Agree...
AUTHOR: Ronny g - (USA)
SUBMITTED: Friday, December 04, 2009
Don't order crap on TV that you can get at a retail outlet. As you have found out..they make it difficult to decipher all the charges,and make it virtually impossible or very difficult to get a refund.
With that said..I will not fall sucker to any "revolutionary new product that absorbs liquids"..such as a Scam WOW...towels have been around for a while and are cheap and plentiful.
As far a Slap scam CHOP...what is wrong with doing it the usual way..a kitchen knife? Less cleanup and it won't break. If you really think a slap chop is has any use..Target for example sells them for around 20 bucks..and when you realize it is a piece of crap..you can return it without a fight.
If you actually get a refund..I would be impressed.
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