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Report: #1202156

Complaint Review: Smartfax.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Whitaker — Rocky Mount North Carolina
  • Author Not Confirmed What's this?
  • Why?
  • Smartfax.com Internet USA

Smartfax.com Internet Fax Services Fraud credit card charges, authorized charges Internet

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Smartfax.com pretends to be a U.S. Company however it is a one man operation based out of India.  Prior to learning of their tatics I actually had an account with them several years ago.  Somehow they are "hacky" enough to capture new credit card information on perivous custmers.  They advertise their service at $6.95 month.  I did not request a new account however they debited my card $181.04 for a service going to a medical doctor in Texas and I reside in North Carolina. 

They will not respond to a complaint or dispute and if you continue to call them they place you on hold and return to the line pretending to be someone else.  They will never investigate a complaint, return your call or issue a refund regardless to any supporting evidence you may provide them.  I also blame the banks that allow them to continue the practices.  I will give an update on the bank if it is not handled to my satisfaction.

This report was posted on Ripoff Report on 01/16/2015 10:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/smartfaxcom/internet/smartfaxcom-internet-fax-services-fraud-credit-card-charges-authorized-charges-internet-1202156. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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