Smile Direct Club Smile Care Club Long drawn out process that results to nothing! Internet

 I first started this service 5 months before my wedding... I was so excited to straighten out my two front teeth! All of my other teeth were perfect. Over my first few months I didn't really notice any improvement but was keeping an open mind. A little further into the service I noticed they were moving teeth that were straight (that are now totally misplaced). I went through my whole set and followed instructions to a T! But those TWO teeth that I was concerned about day one and communicated to them were unchanged! So I emailed multiple times, waiting a week between congacting them again. Finally I wrote a negative review online and the "VP" of the company contacted me. They sent me new impressions and 5 new aligners. Well those two front teeth are still not straight! So I contacted them. They offer to charge me for a new impression kit to fix the teeth that they never straightened, plus the two that they messed up! It's been a horrible horrible experience. I just wanted my money back. I asked and never heard anything about a refund, despite their advertising that says if you are unhappy get your money back. I gave them adequate time and I don't know what else to do.