Complaint Review: Smith & Wesson - Springfield Missouri
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- Author Confirmed
- Smith & Wesson 2100 Roosevelt Avenue Springfield, Missouri U.S.A.
- Phone: 800-331-0852
- Web:
- Category: Questionable Activities
Smith & Wesson Rebate Offer Springfield Missouri
*Consumer Suggestion: Wrong State For The Company
*Consumer Comment: smith & wesson rebate
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The rebate offer I submitted for purchasing a M&P handgun included $50 cash and (2) extra gun magazines. My request was submitted March 2008. The $50 was received in mid May with no explanation of the (2) magazines.
Upon receiving the $50 rebate, I contacted S&W (mid May) and received a response from Kate Fredette stating the magazines are on backorder and it would be 3-4 more weeks. I was also given a order number that must mean something on their end.
In early July, I responded to Ms. Fredette orignal e-mail inquiring to the status of the magazines and I was told that they did recieve some magazines, but they were sent out on priority orders and were now out of stock again. I was asked to wait another 3-4 weeks.
The rebate offer I submitted clearly stated two things. $50 cash & (2) magazines. It is my interpretation that Smith & Wesson or their rebate center cannot keep up with the demand. This does not give me much confidence in their promotional offers and I doubt if I wll purchase another Smith & Wesson product.
Badbry
Santa Cruz, New Mexico
U.S.A.
This report was posted on Ripoff Report on 07/26/2008 05:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/smith-wesson/springfield-missouri-01104/smith-wesson-rebate-offer-springfield-missouri-355834. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Suggestion
Wrong State For The Company
AUTHOR: keith - (United States of America)
SUBMITTED: Wednesday, January 27, 2010
I noticed that the location of this complaint was Springfield Missouri. That is incorrect. The address for Smith & Wesson is:
Smith & Wesson
2100 Roosevelt Avenue
Springfield, MA 01104
This was taken from their Website, http://www.smith-wesson.com/webapp/wcs/stores/servlet/CustomContentDisplay?langId=-1&storeId=10001&catalogId=10001&content=12010§ionId=10504 .
MA is the postal abbreviation for Massachusetts, not Missouri.
One thing that was not mentioned was an estimated turn-around time. When I submitted a rebate in November 2009 for five (5) mags for an M&P 15, documentation indicated it would take roughly 8-10 weeks. I am still waiting, but being patient about it.
Have a Good Day! :o)
#1 Consumer Comment
smith & wesson rebate
AUTHOR: Tec59 - (U.S.A.)
SUBMITTED: Saturday, July 26, 2008
Badbry I bought a s&w 40 cal with the same rebate and that was on 11/16/07 I received my $50 rebate on 04/10/08 and the (2) Mags came on 06/05/08 But In the mean time I was like you I called s&w several times and told they would be here In a few weeks for which as you see It took several months but I think you don't have to worry because they will come.I know for a fact that yes s&w overwhelmed with the promotion.But they will come s&w Is a great company with great products...
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