Sonic Electronix Defective / Poor Quality Product, Internet

Our company strives in offering top notch service and ensuring every customers experience is beyond satisfactory. All emails receive a prompt response within 24-48 hours or sooner; your request should never have been ignored. We apologize if that was the case, although wed be glad to remedy your issue and opinion of us. Were an authorized Boss dealer and are able to repair your receiver under the 1-year manufacturers warranty; we simply need an RMA to be processed so we can approve your request. Since youre outside of our thirty-day return policy, we cant offer an exchange or refund; however, we can repair your product to ensure its fully operational. Please contact our Customer Commitment Team directly at 877-289-7664, or email retention@sonicelectronix.com for further assistance. Thanks for expressing your concern!