Report: #379855

Complaint Review: Sonic Electronix - Valencia California

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  • Reported By: Saugus California
  • Sonic Electronix 28340 Ave Crocker Suite 202 Valencia, California U.S.A.

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DO NOT by anything from this company! About a year ago i was browsing the sonic electonix website and was really happy because they had such low prices for their speakers and subs. while looking at their website i noticed that they are located in Valencia California so i decided to go and check the place out (i live about 5 minutes away). Upon arrival i was shocked to find out that their so called business was in a suite and the door was locked. finally after knocking a man came down stairs and told me that he worked for this company and i asked him to go up satirs and he did. i got upstairs to their suite and saw nothing but two desks and a couple computers. There was no speaker or subs or amps there and the guy told me that they get the speakers sent to them threw another source. DO NOT BUY FROM THEM!

Saugus, California

This report was posted on Ripoff Report on 10/09/2008 04:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sonic-electronix/valencia-california-91355/sonic-electronix-sketchiest-business-i-have-ever-seen-valencia-california-379855. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 REBUTTAL Owner of company

Interner Top 500 Retailer with 35 employees, 25000 square ft warehouse and friendly staff.

AUTHOR: Nathaniel Victor - (U.S.A.)

POSTED: Sunday, November 09, 2008
We assume the report was filed by a competitor, an ex-employee or someone angry at a current employee or us for a reason we are not aware of; however, we assure you the information posted is false and we are saddened by "RipOff Report's" policy of non-removal of false information. We encourage you to read the policies of this site as they allow an awful lot of false information to be posted.

I am a customer advocate myself and a fan of letting customers vent or express their frustrations if they have a problem with us or another retailer, but to blatantly post lies about us is quite sad. We have been in business for 8 years, and I am proud of our new location which we have been in since May 2007. Everything from our sales staff to our returns and technical department are located in Valencia, and it is also home to our shipping facilities where we stock all of our merchandise. Of course it is not a financial benefit for us to take this one person to court or this site for defamation of our business name, so we are left only with a small area such as this to post our rebuttal. We hope you give us a chance by contacting us today to see for yourself how friendly we are and ready to help.

The reality and good news is of course we are who we say we are and not what the original poster wrote. We have a real business at 28340 Avenue Crocker and we enjoy great success in our building which is home to 35 employees and 25000 square feet of any car audio gear you may need. Additionally, we have started to carry Bluetooth products, as well as home audio and video products at our location. We encourage you to stop by if you are in Valencia or visiting Magic Mountain as we are only minutes from the theme park.

Another important note is we are authorized dealers for numerous brands including, but not limited to: JVC (including Arsenal premier line), Kicker, MTX Audio, MA Audio, Bazooka, and Metra.
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