SONICable Deducts Money Immediately, Months to ship defective product, no response to complaints Internet

I ordered my SONICable of 4/21/15 and the money was deducted the same day.  According to the web site all orders were to start shipping on 4/25/15.  I sent an email to the company to inquire about shipping status on 5/06/15 and did receive a response on 5/05/15 that there was some production delay and shipping would begin the following week.  On 6/13/15 I sent a follow up request to inquire about shipping as it had been longer than a week.  I did not receive a response to my email.  I received a notification that my product had been processed for shipping on 6/19/15 and the cords were recieved on 6/27/15.  After less than 24 hours of use, my cord stopped charging.  It would not make a connection with my phone and the cord had to be wiggled around and held perfectly still to get any charge.  Messages started popping up on my phone that the accessory type may not be supported although the complany claims it is MiCertified.  After messing around with the cord, it made no further connections to charge after less than 24 hours of recieving it.  I sent an email to describe my problem on 6/28/15 and received abosolutely no repsonse.