Complaint Review: Sony - Internet Nationwide
- Sony www.sony.com Nationwide U.S.A.
- Phone:
- Web:
- Category: TVs & VCRs
Sony buy new tv then get put in 'reconditioned tv program' Internet
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I purchased a sony 32'hdtv after 3mos the picture was messed up, when I called the 800# the options were get it repaired or get into their " reconditioned tv program". They would not refund or give me a new tv. So I took a reconditioned tv which broke within 2wks!!! I again called the 800# and had to at this time wait for a repairman to come look at the tv. This has taken over 2wks. Now I am gojng to have to wait at least another 2wks for parts!! the big point here is sony recieved a #1 rating from consumer reports. I believe no knows about this reconditioned tv program!!! So since Nov.07 to today these tvs have been useless for 7+wks!!!
Sony needs to do something else ( refund or reluctantly a new tv)!!!! It only seems right I did try their reconditioned tv, now give me my money back or new tv! Maybe a class action suit possibly!!!!!
Lenny
jamesville, New York
U.S.A.
This report was posted on Ripoff Report on 04/14/2008 01:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sony/nationwide/sony-buy-new-tv-then-get-put-in-reconditioned-tv-program-internet-325958. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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