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Report: #1435884

Complaint Review: SOUTHEAST TOYOTA FINANCE - Mobile Alabama

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  • Reported By: Gemma — MIAMI Florida United States
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  • SOUTHEAST TOYOTA FINANCE PO BOX 991817 Mobile, Alabama United States

SOUTHEAST TOYOTA FINANCE HARASSMENT THREATS CANCEL MY ACCESS TO PAYMENT Mobile Alabama

*Consumer Comment: Typical Twisted Entitlement Attitude..

*Consumer Comment: They Weren't Bas----'s When They Finance You, Were They?

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Sunday, March 25th 2018 at 11:19 AM 

I have advised SOUTHEAST TOYOTA FINANCE that I am going through financial struggles and that although my payments will be late I would pay my car and pay the late fees.  I also been begging to change my car due date THEY REFUSED. I told them that since they refuse to work with me that my payments will continue to be late, but I will pay.  

Today Sunday, March 25 2018 I finally have the March payment complete to pay for this month.  I called the phone number and they have different options to be able to pay, (my log in account they blocked me so I cannot access my car finance account).  I went to pay the car via automated phone and they have blocked me access to pay in this way.  

After I have told them numerous of times to PLEASE STOP THE PHONE CALLS HARASSING ME, THEY CONTINOUE TO CALL THREE TO FOUR TIMES A DAY. THIS IS PURE EVIL AND HARASSMENT, INTIMIDATION. I decided every time I call them or if I answer the calls "I record the conversations, so there is proof I have NOT ONCE DENIED PAYMENT AND THEIR ABUSE AGAINST ME".  

***DO NOT BUY A CAR USING THIS UNPROFESSIONAL COMPANY, STAY AWAY FROM THIS FINANCE COMPANY THIS IS THE WAY THEY WILL GO DOWN! WALK AWAY FROM KENDALL TOYOTA IN MIAMI FLORIDA THEY PUSH THIS CRIMINAL FINANCE ABUSIVE COMPANY ON CUSTOMERS***

I from reading complaints about this company is their form of doing business HARASSING, INTIMIDATING, THREATENING.

***I WILL NEVER AGAIN BUY A VEHICLE FROM KENDALL TOYOTA, OR FINANCE THROUGH THIS DESPICABLE FRAUDULENT ABUSIVE FINANCE COMPANY!***

I HAVE NOT REFUSED TO PAY THE CAR, I AM STRUGGLING FINANCIALLY.  

SOMEONE NEEDS TO STOP THESE BASTARDS!

This report was posted on Ripoff Report on 03/25/2018 09:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/southeast-toyota-finance/mobile-alabama-36691-8817/southeast-toyota-finance-harassment-threats-cancel-my-access-to-payment-mobile-alabama-1435884. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#2 Consumer Comment

Typical Twisted Entitlement Attitude..

AUTHOR: Robert - (United States)

POSTED: Sunday, March 25, 2018

Well aren't you special. You advised them that you are unilaterally changing the legal terms you agreed to when you got the loan, and they just need to accept it.

The fact is that when you got the loan there was nothing in the agreement that YOU agreed to that said you only had to make the payments when you could. But what there was is a section on what happens if you don't make the FULL payment due on the Due Date. The first is you are assessed late fees, but if you continue to be late they have the right to Repossess the car. So every day you are delinquent and still have possession of the car they are "working with you", just not in the way YOU may want.  Now, of course they "could" do more, and if they do...great.  But if they don't that is NOT a RipOff.

Calling you up requesting payment is NOT harassment..no matter how many times you told them to stop. Them reminding you that they can repossess the car is not threats or intimidation..it is a fact backed by by the legal agreement you signed. If you want them to stop...make the full payment you owe by the due date.

I record the conversations, so there is proof I have NOT ONCE DENIED PAYMENT AND THEIR ABUSE AGAINST ME".
- Actually you have at least once denied payment, per the admission you posted in this report. Because paying late IS "denying" payment as you are not following the legal contract you signed.  If those recorded converstations end up on court you have just perjured yourself.

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#1 Consumer Comment

They Weren't Bas----'s When They Finance You, Were They?

AUTHOR: Perry Mason - (United States)

POSTED: Sunday, March 25, 2018

 It was YOU who defaulted on the contract and were late multiple times as per YOUR own words. YOU agreed to the due date as per the contract and now you want to change that or better yet, make your payments whenever YOU decide to make them. Sorry, the world of finsnce dies not work that way and everyone of these finance company's are very familiar with the typical deadbeat "change the due date" game. If you don't want their BILL COLLECTORS to call you, pay your bills on time. They were good enough to finance you but now that YOU won't live up to the promise of your word, they are dirty bast---'s. This report is nothing more than a sorry deadbeat stomping their feet because you can't stand the consequences you brought upon yourself and no, I don't work for them.

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