Southwest Dental Group INTENTIONAL FALSE REVIEW OF DENTAL X-RAYS & MISDIAGNOSIS OF SERVICES NEEDED LAVEEN, Arizona

After paying $56 for enrollment fee in the Southwest Dental Del Sol Silver III Plan for Seniors, I appeared for my first dental appointment on November 9, 2009 for routine x-rays, loose gold onlay and diagnosis of any possible dental care necessary to maintain optimum dental health. Full mouth x-rays were taken and my teeth were examined by Dr.   Sara Mosley.

I joined insurance program because of closer proximity to my residence.  I was very happy with my former dentist but the long drive to his office has become too much for me in my elder years.

Dr. Mosleys diagnosis was that I needed 2 crowns due to fractured mercury fillings on lower left with decay; another crown needed on lower right due to decay under gold onlay.  Dr. Mosley never showed me the films of the alleged decay.   Also, Dr. Mosley suggested a scaling and root planing on all four quadrants.  The total bill for these procedures and services at Southwest Dental totaled $2,343.00

Second Opinion by former dentist on November 23, 2009.  I did not inform them I had had a diagnosis by Southwest Dental Groups Dr. Mosley a few weeks earlier.

My dentist removed the gold onlay, took out a small spot of decay and replaced the onlay, no need for crown; he checked the two teeth that had been diagnosed by Dr. Mosley as having fractured fillings and informed me that the mercury fillings were not fractured and did not need crowns.  I had a regular teeth cleaning, x-rays, repair under gold onlay and examination by my dentist which totaled $264.00. 

Southwest Dental is obviously a total and complete rip-off.  The initial come on low fee schedule and subsequent low charge of $41 for exam and x-rays was bait.  Even with my perfect teeth I obviously did not take the bait.