Report: #1199904

Complaint Review: Sprint Nextel - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Wed, January 07, 2015
Updated: Wed, January 07, 2015
Reported By: Hoosier — Evansville Indiana

Author Not Confirmed

Why?

Sprint Nextel Internet USA

Phone:
Web: Sprint.com
Category: Internet Service Providers

Sprint Nextel Business Unlimited data plan terminated for overuse Evansville Indiana

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Enrolled in a unlimited business plan with Sprint in 2012. Sprint decided to cancel the service at the eve of 2 years anniversary. When contacted we received these boggus reasons

1. Overusage ( This is a business and we purchased unlimited data plan) False advertizing. Never had any complaint the first year by Sprint!!!

2. excessive roaming ( Flat lie, the device never left the physical premices of the business)

3. Equipment out dated to support 4G ( our modem is a Sierra 4G)

Had the rudest people in customer care, waited ten days with no internet to finally tell me that service cannot be re-established.

4. Filed a complain to BBB and FTC, I am seeing legal counsel

This report was posted on Ripoff Report on 01/07/2015 08:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sprint-nextel/internet/sprint-nextel-business-unlimited-data-plan-terminated-for-overuse-evansville-indiana-1199904. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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