Complaint Review: Sprint PCS - Nationwide
- Sprint PCS PO Box 660092 Nationwide U.S.A.
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- Category: Cellular Phone Companies
Sprint PCS Dishonest computer payment billing refund ripoff Grand Rapids Michigan
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I went to the sprint PCS website to make a partial montly bill payment. They changed the website. Had difficulty finding the bill payment page.
When I did, I chose a one time payment and authorized a 50 dollar payment. But when I hit the pay button, the system automaticaly changed it to 117, which was total dueing at that time. Then it also billed me the 50.00
I notified sprint and told them I did NOT authorize the 117. But sprint refuses to refund it, insted claiming that since it was owed, that they have a right to it. I only had 110 in my account at that time, and have incured overdraft charges because of sprint.
I guess litigation is in order. I did not authorize the 117, and I got billed for the 50.00 as well. Sprint refuses to refund the amount that I did not authorize. This is a classic rip off of the worst kind.
Ive been a sprint customer for 14 years, and now I am switching cell phone services because of them.
Greg
Comstock Park, Michigan
U.S.A.
This report was posted on Ripoff Report on 04/13/2007 05:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sprint-pcs/nationwide/sprint-pcs-dishonest-computer-payment-billing-refund-ripoff-grand-rapids-michigan-243786. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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