Sprint PCS/Long Distance Con artists, signups without permission, phone doesn't work! Robinson Twp. Pennsylvania

To Keisha; that's a great suggestion, except I was given absolutely nothing to read. I was shown a digital screen, similar to the screens you now sign to verify your credit card at a retail store, with a line to sign and that's it. I was never shown or explained any written agreement. Therefore it IS the company's fault for not ever showing me any agreement to agree to! It was never offered at all.

After filing a complaint with SPrint, they had the nerve to send us a copy of the agreement that I signed that implied that I had signed the actual agreement and had an opportunity to read it. This was not the case AT ALL. I signed a blank digital screen and nothing more, and because of this our long distance is screwed up forever.

To the second rebuttal; we weren't being charged for the same specific calls twice, but rather being charged for monthly service twice, once from Sprint and once from MCI, our regular carrier. While our calls were going through MCI when we dialed the 1010 number, Sprint was still charging us as a signed-up customer every month.

For the first month we unknowingly made all our long-distance calls through Sprint, since we never knew we had been switched; that's where our outrageous bill came from. In addition that month we were still charged by MCI.

I had Sprint service several years ago. I called my local carrier to ask them about another service they had and found out how much cheaper their long distance plan was. I switched to them immediately. Sprint sent me at least four more bills for monthly service after I had cancelled their service. They refused to issue credit for the extra billings and I refused to pay. I had not broken any rules and was well past any contract with them. It wasn't a lot of money, but I don't pay for what I don't have. Since I am also in charge of my office's telephone services, when that contract was up with Sprint, I switched to the the same local carrier I have at home.

While I don't doubt that you are displeased with Sprint over this issue, I believe you may not fully understand what has happened.

You said, "...getting billed twice for the SAME CALLS."

This is technically impossible. When you sign up for long distance, your local phone company switches each call to whichever carrier you have chosen. So, if one company receives the switched call, they would be the only LD company with any record of that call taking place.

Thus, it's possible for more than one company to be billing you a monthy fee, but not for the same exact call.

While I don't doubt that you are displeased with Sprint over this issue, I believe you may not fully understand what has happened.

You said, "...getting billed twice for the SAME CALLS."

This is technically impossible. When you sign up for long distance, your local phone company switches each call to whichever carrier you have chosen. So, if one company receives the switched call, they would be the only LD company with any record of that call taking place.

Thus, it's possible for more than one company to be billing you a monthy fee, but not for the same exact call.

While I don't doubt that you are displeased with Sprint over this issue, I believe you may not fully understand what has happened.

You said, "...getting billed twice for the SAME CALLS."

This is technically impossible. When you sign up for long distance, your local phone company switches each call to whichever carrier you have chosen. So, if one company receives the switched call, they would be the only LD company with any record of that call taking place.

Thus, it's possible for more than one company to be billing you a monthy fee, but not for the same exact call.

While I don't doubt that you are displeased with Sprint over this issue, I believe you may not fully understand what has happened.

You said, "...getting billed twice for the SAME CALLS."

This is technically impossible. When you sign up for long distance, your local phone company switches each call to whichever carrier you have chosen. So, if one company receives the switched call, they would be the only LD company with any record of that call taking place.

Thus, it's possible for more than one company to be billing you a monthy fee, but not for the same exact call.

Your complain is a great example of people just sign lines without reading the agreement. The promotion we have for customer using Sprint pcs phones and chosing Sprint Ld as as carrier is 50 free minues on long distance and $0.07 there after for state to state calls. And by the way this is a great promtion because the majority of people use there cell phone to make long distances call.

However it is good to know that if you ever need to make a long distance calls from home, you have the convience of getting 50 free minutes each and every month. It is not the companies fault that you fail to read and understand exaclty what you were signing. And this message is imporant not only to people complaing about Spcs; it is imporant to anyone who is asked to sign a dotted line to read and understand what you are signing. Please clarify and ask question if you have to before signing contract, agreement, new services, etc.