Complaint Review: Square Up - Internet Internet
- Square Up Internet United States of America
- Phone:
- Web: square.com
- Category: Credit Card Processing (ACH) Companies
Square Up Square Takes money from bank account and sits on it for months-, Internet
*General Comment: Have you gotten your money back?
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Square took it upon themselves to retrieve money from my bank account for sales that were processed. They stated they had received notification of a chargeback from a client. I had never received any word or correspondance from an unhappy client. They sat on those funds for several months.
After I contacted them again, very upset, they stated the chargeback where they represented me as the seller- did not go in my favor- they kept all the funds plus additional funds that were removed. Now 2-3 months later they are still sitting on funds for a sale that was processed before I was notified of the chargeback.
When I requested the money be deposited to me- they stated that they had to keep it against future chargebacks. Well- there aren't going to be any because I refuse to use their services again. I just want my money that is due to me.
If anyone is interested in using their services- B E W A R E!! They make it easy to process credit card transactions as money for them to keep!!!
This report was posted on Ripoff Report on 09/20/2012 09:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/square-up/internet/square-up-square-takes-money-from-bank-account-and-sits-on-it-for-months-internet-944060. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 General Comment
Have you gotten your money back?
AUTHOR: Lozen - ()
SUBMITTED: Monday, June 17, 2013
Hi I'm having the same problem and I'm worried. I thought square was great up until I have had this happen to me. if I'd known about all these problems I'd have changed from using them ever.
A customer purchased a custom drum I made and painted she deferred payment square took it and hardly ever answered my many emails. It's a lot of money and now I fear I'll never see it. I hope you finally got your money, that would be good news for me.
Good luck Lozen


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