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Report: #283085

Complaint Review: Stainsafe - Palm Beach Gardens Florida

  • Submitted:
  • Updated:
  • Reported By: Plainwell, Michigan
  • Author Confirmed What's this?
  • Why?
  • Stainsafe 354 Hiatt Drive Palm Beach Gardens, Florida U.S.A.

Stainsafe / La Z Boy Furniture warranty rip off Palm Beach Gardens Florida

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I bought 2 leather chairs from la z boy in February of 2007 to help with my daughters allergies. I decided to purchase the warranty because I have a 3 year old and five year old.
In September of 2007 I filed a claim because my kids spilled koolaid and it stained the foot stool on the recliner. I was told they would send me some info and I would need to contact the company when I received it to make an appointment to have it cleaned. Well I did that and they told me that they no longer have a tech in my area. They claimed they would contact me in 3 to 5 days with a solution. Seven days later I called them back and was told they were working on it. It is now November and they have decided that they would replace my chair but, it would cost me $300.00 because they will only cover what I paid for them. I have already spent $1400.00 on the 2 chairs and the warranty and I don't have $300.00 more to give them.
I told them since this was not satisfactory I want my money back from the warranty and they told me to contact La Z Boy furniture which is who I bought the chairs from and they refuse to deal with me just like the assnine people at stainsafe. This company is a scam and I hope that there is an attorney out there who will file a lawsuit. And to let you furniture companies know if you are selling this warranty I hope it ruins your business. I have also vowed to continue to send a letter to the editor of my paper every week until someone does something about this.

Pissed off
Plainwell,, Michigan
U.S.A.

This report was posted on Ripoff Report on 11/05/2007 03:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/stainsafe/palm-beach-gardens-florida-33418/stainsafe-la-z-boy-furniture-warranty-rip-off-palm-beach-gardens-florida-283085. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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