Complaint Review: Stamps.com - Los Angeles California
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- Stamps.com 12959 Coral Tree Place Los Angeles, California United States of America
- Phone: 888-434-0055
- Web: www.Stamps.com
- Category: Maid Services
Stamps.com Easy to enroll; EXTREMELLY difficult to cancel. Auto-charges keep coming. Los Angeles, California
*UPDATE Employee: Stamps.com Cancellation Process
Show customers why they should trust your business over your competitors...
I accepted an offer to try www.Stamps.com while placing an order on VistaPrint and they offered a 30-day free trial period, and guaranteed that cancellation was as easy as a phone call. I changed my mind and called right away their customer service number to cancel. I was wrong in assuming that it was taken care of. I received 3 $15.99 debit-charges. When I realized of the problem I called to ask for a refund. Even though they confirmed that I never used their service, they would not refund. Apparently I did not follow a, purposedly I'm sure, complicated cancellation process involving calls and e-mails. Be careful!
This report was posted on Ripoff Report on 01/30/2012 12:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/stampscom/los-angeles-california-90066-7020/stampscom-easy-to-enroll-extremelly-difficult-to-cancel-auto-charges-keep-coming-los-831197. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 UPDATE Employee
Stamps.com Cancellation Process
AUTHOR: StampsComCorp - (United States of America)
SUBMITTED: Monday, February 06, 2012
Hi Elena,
Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Stamps.com offers a four week no-risk trial so that you may use our online postage service and determine if the service fits your mailing and shipping needs. Please note that we DO NOT offer a "free trial" -- our trial is labeled as a "no risk trial."
To cancel the service, all you need to do is call our Customer Support center at 1-888-434-0055. No other forms or emails are needed to cancel.
From reading your comment, it sounds like you did call our Customer Support center to cancel, but your account was not cancelled.
We would like to assist you and further review your account. Could you e-mail us your full name and phone number to social(at)stamps.com?
Thanks!
Eric
Stamps.com
Related Reports
06:38 PM
11:56 AM
Avon, CT
04:42 PM
01:06 PM
09:34 AM
06:10 AM
06:00 PM
01:01 PM
04:16 PM
08:46 AM
07:05 PM
12:56 PM
08:24 AM
09:38 AM
05:58 PM
05:52 PM
12:25 PM
03:51 PM
01:19 PM
08:07 AM
12:42 PM
03:56 PM
05:02 PM
04:06 PM
New 
Updated 
Rebuttal Photo 
Advertisers above have met our
strict standards for business conduct.
