Report: #1118795

Complaint Review: stamps.com - Select State/Province

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Ripoff Report is Xcentric Ventures

Submitted: Mon, January 27, 2014
Updated: Mon, March 31, 2014
Reported By: Milan — Milwaukee Wisconsin

Author Not Confirmed

Why?

stamps.com Select State/Province USA

Phone:
Web:
Category: Computer Fraud

stamps.com Rip you off until they send you an email to tell you that they need a new credit card to rip you off on. USA

*UPDATE Employee: Stamps.com Response

*Consumer Comment: Sounds like you signed up for the trail period back in 2011...

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I shipped a package in 2011 and they some how have been taking $15.99 from my account since. Now the card expired and they sent me a message that they needed the new number. They refused to pay me back and I gave them some nice names called the fraud department at the bank.

This report was posted on Ripoff Report on 01/27/2014 02:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/stampscom/select-stateprovince/stampscom-rip-you-off-until-they-send-you-an-email-to-tell-you-that-they-need-a-new-cred-1118795. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

2Consumer

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#2 UPDATE Employee

Stamps.com Response

AUTHOR: StampsComCorp - ()

SUBMITTED: Monday, March 31, 2014

POSTED: Monday, March 31, 2014

Hi Milan,

Thank you for your comment and Stamps.com apologizes for any misunderstanding caused. From your comment, it sounds like you signed up for the Stamps.com monthly service. Stamps.com charges a $15.99 monthly subscription fee to use the service. If you do not like our service, you may cancel at any time – there is no long-term agreement. To cancel, please call Stamps.com Customer Care at 1-888-434-0055 (open Monday – Friday, 6am – 6pm PT) and one of our representatives can walk you through the cancellation process.

If there is anything else we can assist you with, please do not hesitate to reach out to us with additional information at social@stamps.com.

Sincerely,

Divya

Stamps.com

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#1 Consumer Comment

Sounds like you signed up for the trail period back in 2011...

AUTHOR: Ken - ()

SUBMITTED: Monday, January 27, 2014

POSTED: Monday, January 27, 2014

How in the world did it take you THREE YEARS to realize they were charging you? They got your original credit card number when you signed up for the trial. After the trial expires, and unless cancelled, they continue to bill you.

No, I don't work for them and it looks like YOU ripped off YOU.

"They refused to pay me back and I gave them some nice names called the fraud department at the bank."

It's NOT fraud and you DID agree to the terms when you signed up. You should, instead, be calling yourself names for not reading the terms of the agreement.

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