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Report: #1452192

Complaint Review: Staples - Framingham Massachusetts

  • Submitted:
  • Updated:
  • Reported By: Craig — Alexandria VA United States
  • Staples 500 Staples Dr. Framingham, Massachusetts United States

Staples Staples displayed 6 spiral notebooks as if a customer would be receiving all of them for approximately $15. I made an online order and only one spiral came in a large box. Staples charged over $15.00 for only one spiral-bound notebook and refused to send 5 more. The add was fraudulent and very deceptive. Employees at customer service and disputes were unable to send the addition notebooks and that is probably because hq managers have ordered them not to. The CEOs are responsible for the misleading advertisement and rip off. I have bought many items from Staples in the past but will never do so again. Greed is obviously ruining the corporation. misleading advertisement, rip off, overcharging, use of UPS without my knoeledge, and refusal to send what was displayed as a graphic, which increased the level of fraudulent advertising. Framingham Massachusetts

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Staples used a fraudulent add to get $15 for one notebook when their add displayed 6..  The refused to send me 5 more.  They charged $9.95 shipping for a small spiral notebook.  

It was disgusting that the corporation would use such deceptive advertising.  The receipt I received with the one notebook states "TOTAL VALUE OF ORDER: 5.30" then below that is the following text: "THIS IS NOT AN INVOICE."  Still, I was charged over $15 for only one notebook.

This report was posted on Ripoff Report on 07/17/2018 05:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/staples/framingham-massachusetts-01702/staples-staples-displayed-6-spiral-notebooks-as-if-a-customer-would-be-receiving-all-of-t-1452192. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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