Star Rebates Inc. monthly rebate program that went sour after 2 months; same email runaround with no credits issued when promised; out$400 Internet, Washington

Signed up with ADT Alarm Services and was offered this Star Rebate Program to help pay for the monthly alarm fee.  I have paid the entry dues and have followed all instructions.  I was paid out the first two months and then after October 2010 the rebate credits stop coming.  I am out $400.

I have emailed the company several times and I get the "same exact wording response" that they are behind on their pending requests and to be patient.  I believe after 10 months waiting, that they are just scamming people.

I have requested to speak to someone in person, but have not received a call yet.  This is so wrong and action needs to be taken.