Complaint Review: STOPZILLA - Boynton Beach Florida
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- Author Not Confirmed
- STOPZILLA 109 Commerce Road Boynton Beach, Florida United States of America
- Phone: 1.561.586.6055
- Web: www.is3.com
- Category: Computer Software
STOPZILLA Promised rebate and did not give the rebate. Ordered Stopzilla on 2/27/11 and today is 4/26/11. No rebate even after calling them! Boynton Beach, Florida
*Author of original report: Case Old and Closed
*UPDATE Employee ..inside information: STOPzilla Apologizes
*Author of original report: Stopzilla Finally Delivers Rebate
Show customers why they should trust your business over your competitors...
I order Stopzilla on 2/27/11 as my virus cleaning software for $39 with a rebate of $30. I did everything exactly as they requested. No rebate. I called them last week totell them, I never recevied my rebate, they gave me the run around. said someone would cal. I haven't heard anything. it is now 4/26/11 still no rebate. don't buy their products. they lie!
This report was posted on Ripoff Report on 04/26/2011 02:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/stopzilla/boynton-beach-florida-33426/stopzilla-promised-rebate-and-did-not-give-the-rebate-ordered-stopzilla-on-22711-and-t-722321. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Author of original report
Case Old and Closed
AUTHOR: Betty - ()
SUBMITTED: Friday, July 05, 2013
Case is old and closed. Stopzilla did refund and satisfied customer.
#2 UPDATE Employee ..inside information
STOPzilla Apologizes
AUTHOR: STOPzilla - ()
SUBMITTED: Friday, July 05, 2013
I realize that this post may be a bit dated, but I am sorry that you had this experience.
STOPzilla has been relentless in improving the quality of our software, and in the last two years we earned excellent marks from independent groups like West Coast Labs and OPSWAT for the superior detection rate of our product.
I am glad that we were able to sort out your rebate situation. Again, I apologize that you had a bad experience, and we hate to lose you as a customer. If there is anything we can do to keep you protected, feel free to call on us at 1-888-522-2005.
#1 Author of original report
Stopzilla Finally Delivers Rebate
AUTHOR: Betty - (United States of America)
SUBMITTED: Friday, May 20, 2011
I sent my required material as listed and stated by Stopzilla in order to get the rebate. I gave them every thing. It all went out the next business day. I did it right away so it wouldn't be forgotten. That was the end of Febuary. It is now May
20th and I finally got my rebate. Thats a long time! At least they did keep their word. I am no longer useing Stopzilla. Make sure they take you off of yearly automatic renewal or you'll be buying this soft ware again! I terminated my account with them and deleted their soft ware. I got a virus and Stopzilla wasn't able to stop it. There are other Virus protection soft ware that I am famuliar with and I will stick with them
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