Storesonline ripoff! The seminar gives false information. Orem Utah

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Rip-Off Report Investigation: shows that StoresOnline & iMergent is fulfilling its commitment to provide excellent customer service. Rip-off Report gives StoresOnline a POSITIVE rating in customer support and quality assurance. StoresOnline pledges to resolve complaints and address any issues from the past, present and in the future - committed to 100% satisfaction - whatever it takes say company executives.

I biggest rip off I've ever encountered!!! In reviewing the endless pages of complaints, I would love to get in contact with others that are starting the Class Action suite against Storesonline's bogus business practices. My story is the same as everyone else's.

I purchased three sites in June of 2003, my site is truediscountinks, only 4 customers bought my products, two of which, where my family members. Storesonline said they will list my site with 17+ search engines, but I have yet to find it anywhere within these search engines. So, I positioned my site with one PPC search engine, so far no luck and Storesonline can't seem to offer advice on other solid ways for me to increase traffic.

In the beginning, this company told me that the CD, which was included in the package, would offer additional information, but all this CD does is transfer me to the storesonline web page. Customer service reps are a bunch of mindless idiots, who have no real knowledge or experience with creating a site. Overall, Storesonline promised me they would hold my hand and give me step-by-step guidance to my success, all I've received from them was a bag of crap. I've written this letter to the owner, stay tuned to his reply, yeah right!!!!!

In Re:Possible path of resolution for dissatisfied customers

Dear Mr. Danks,

Thank you for offering your assistance in resolving customer complaints regarding their purchase with Storesonline.

My name is Jacqueline Keegan, I went to a seminar on June 2003, and I purchased three sites. Thus far, I have only sold my product to four customers, two of which were my family members. I was told that Storesonline will list my WebPage within 17+ search engines, I asked for a list of the names, but have yet to see my site listed with these search engines. Because of this, I have positioned myself with one "pay per click" service and have only received traffic but no sales.

Mr. Danks, during the seminar, the speakers lead everyone to believe that it was going to be fairly simple to create a web page, to make sales, and to find a drop shipper. All lies, this was extremely difficult. Also, after I signed the contract, I realized that a lot of what was said by the speakers, regarding options available, was false. The webpages they told us about, do not exist, or are not completed. The software provided was of no service to me, though, I was told that the CD included in the package had all the info I needed. All the CD does is lead me to the Storesonline webpage. Customer service was useless to me because they could not give me step-by-step information on how to create or better my site or on ways to increase traffic.

Also, during the seminar, I exchanged my phone numbers with other members, who were seated next to me, and with one of the lead speakers. oddly enough, the speaker never called or emailed me, and no one knew who he was or say they never heard of him and the guest whose numbers I've received, couldn't offer any information, because they say they haven't gotten around to creating their web pages yet; I believe some of the guest may have been "plants" to encourage people to purchase with storesonline (this is something I will investigate).

In closing, the only resolution for me would be for Storesonline to give me a full refund.
Thank you for your assistance in this matter, I look forward to your response.

Sincerely dissatisfied,

Jacqueline
32909, Florida
U.S.A.