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Report: #545540

Complaint Review: Strauss Discount Auto - parlin New Jersey

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  • Reported By: RichT. — USA
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  • Strauss Discount Auto Rt. 9 Gateway Shopping Center parlin, New Jersey United States of America

Strauss Discount Auto Terrible Repair Shop parlin, New Jersey

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Had a water pump put in my vehicle at the Old Bridge location.  They misdiagnosed the problem (it was not the water pump).  One year and less than 10,000 miles later, I had an antifreeze leak and broke down.  I had the nearest repair shop fix it.  It turned out to be, the WATER PUMP and a new one was put in.  According to Strausss receipt, the pump had a lifetime warranty and Strauss would replace or refund the part at their discretion.  They wanted to give me a new pump and not a refund or store credit.  Issue still not resolved.  DO NOT LET THEM DO ANY REPAIR WORK.  Use them for maintenance work only if necessary (i.e. oil changes, wiper-blades, battery, etc.) 

This report was posted on Ripoff Report on 12/26/2009 03:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/strauss-discount-auto/parlin-new-jersey-08859/strauss-discount-auto-terrible-repair-shop-parlin-new-jersey-545540. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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