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Report: #1273981

Complaint Review: StreamnTV - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Mike — Wilmington North Carolina USA
  • Author Not Confirmed What's this?
  • Why?
  • StreamnTV Nationwide USA

StreamnTV TV Box Does Not Work, and No Answer from Tech Support, and No Return Calls Myrtle Beach, SC Nationwide

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We bought our M8 Box at the Wilmington Home Show in Wilmington, NC. The salesperson, Randy, said I could get movies, TV programs, and live sports. The box has not worked properly since installation. I upgraded my internet to the fastest that Time Warner Cable has, and the box still buffers excessively. (That is when I can even get it to open a category I click on.) Their website says to go to Sports Devil for live sports, but that doesn't even exist on my box any more. It was there initially, but it disappeared.

I have called the number listed on my receipt many times, and was finally given a number to call for technical support. I have called that number, 855-349-6109 too many times to count, and never get an answer. I leave a message each time, but never get a return call. I finally reached someone in sales, and they said someone in technical support would call me back within 15-30 minutes. No one ever called.

If they call me back, I'll be happy to update this ripoff report, but I don't see it happening.

This report was posted on Ripoff Report on 12/13/2015 06:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/streamntv/nationwide/streamntv-tv-box-does-not-work-and-no-answer-from-tech-support-and-no-return-calls-myrt-1273981. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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