Stripe Facebook Store Cannot get a hold of anyone or any answers. Keep getting spam from .edu addresses telling me they have thousands for me and card did not go through. Then they say they want refunds

This is the only form of payment that you seem to be able to use if you open a store on Facebook, so this should involve them too. When I first opened a selling site, I could not get this to work. This has been going on for way too long. I get e-mails that they have 200,000 dollar orders processing, and then I get requests for refunds. (There is not that much that has ever been in my shop) Something about them always seemed off, so I never put in my banking information, which from what I am reading is just as well. How can FACEBOOK insist you use this fraudulent site, when it is a scam???? Why not paypal or the square or any other already vetted way to pay and get paid?? 

Now my page has totally disappeared???? I have no idea what is going on at Facebook, but they need to get their little bots in order???