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Report: #1312926

Complaint Review: Suddenlink Communications - Nationwide

  • Submitted:
  • Updated:
  • Reported By: MarieB — Magnolia Arkansas USA
  • Author Confirmed What's this?
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  • Suddenlink Communications Nationwide USA

Suddenlink Communications Consumer/ Closing Date Rip-Off Nationwide

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I had my phone and internet service with Suddenlink for the past three or four years. When I changed over from another company the rates were reasonable. After about two years the rates go up unreasonably, so I decided to go with a different company. My monthly service term ended on 6/20/16. My service from abc company was installed on 6/21/16. I called Suddenlink Communications on 6/22/16 to cancel my service. Their representative told me that because my service date  started on the 6/21/16 I wouild have to pay for July. They stated they didnt prorate any days. Which means I wilol have to pay 97.26 for one day. Is this fair? Is this a rip-off? To me this is very unreasonable.

Not only was this unfair but I had to endure many days without telephone service because there was something wrong with the lines and very slow internet service. I called several times for phone repair and was told that they were probably working on the lines in my area.

To anyone out there who has not tried cable..."DONT"

This report was posted on Ripoff Report on 06/22/2016 02:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/suddenlink-communications/nationwide/suddenlink-communications-consumer-closing-date-rip-off-nationwide-1312926. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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