Complaint Review: Sun Toyota - Holiday Florida
- Sun Toyota 3001 US Hwy 19 Holiday, Florida USA
- Phone:
- Web: www.suntoyota.com
- Category: Auto Dealers
Worst dealership EVER - Sun Toyota Rude, Horrible Customer Service, Rude Sales Rep, Condescending, Unhelpful, Terrible Attitudes Holiday Florida
*Author of original report: READ what I wrote!
*Consumer Comment: One Question
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If I could give ZERO stars I would but you're forced to put at least 1. This dealership is full of employees who are rude and difficult to deal with. We went to Sun in August of 2014 because they mailed us a "pre-approved" letter. When we met with the salesman he basically wouldn't show us anything except the 2014 Camry even when I told him it was more expensive than we would like, he said "they could make it work", we spent HOURS with him while they tried to put a deal together and when they couldn't make the numbers work after almost 4 hours (plus an hour drive there) we left but not before our sales rep Dan Bateman got an attitude with us and became extremely rude because we wouldn't "Try the high payment", seriously, they asked me to just try making a payment I said I could not afford.
Fast forward to March 2015 where I get pulled over for having a "stolen tag" and come to find out that they transferred my tag before we even signed any paperwork and then NEVER transferred it back! I called and left messages for someone to call me back, no call back. Then I call and get Donald in accounting on the line and he is rude with me, the person who was treated like a criminal for a mistake HE MADE. This is one of the absolute worst dealerships I have ever dealt with, I would NEVER recommend them. I have told everyone I know to stay far, far away from them and I will continue to do so. Save yourself a lot of trouble and headache and go somewhere else. I ended up buying a car recently from (((competitor's name redacted))) and they were amazing, a completely different experience and it went so much better than with Sun.
This report was posted on Ripoff Report on 03/12/2015 06:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sun-toyota/holiday-florida-34691/worst-dealership-ever-sun-toyota-rude-horrible-customer-service-rude-sales-rep-cond-1215171. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
READ what I wrote!
AUTHOR: - ()
SUBMITTED: Saturday, March 14, 2015
You must not be able to read properly Jim because I did NOT buy a car from them. I bought it from another dealer but the website removed the dealers name.
I'm not a doormat but clearly you are illiterate. Don't reply to something if you don't know what you're talking about. There is NOTHING in my report about them that even indicates I bought a car from them i.e. Where I state we WALKED OUT and how I got pulled over for a stolen tag because Sun Toyota hadn't transferred my tag back to my car.
Nice try though, Jim. High five.
#1 Consumer Comment
One Question
AUTHOR: Jim - (USA)
SUBMITTED: Saturday, March 14, 2015
If they treated you so terribly...WHY DID YOU REWARD THEM WITH BUYING THE CAR FROM THEM?????
Does the word "doormat" mean anything to you?
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