Super 8 Motel Overcharged and Rude Atlantic City New Jersey

Here's a shot of the email I received along with the receipt. Please notice they did not factor in my deposit, and there are additional charges on top of that which were not noted. Every other hotel I have ever booked at has included taxes and resort fees on the checkout page. What Super 8 is doing here is shady, if not illigal.

As I said... There was no small text or an asterik or anything indicating there would be further charges. I travel quite a bit, and this is the only time this has ever happened in 15 years and 2 countries. I am extremely cautious of the "fine print". There was NONE. I will try to scan the confirmation email when I get home from work tonight. That's why I'm upset and trying to warn people of the scam this place is pulling. I have mailed the NJ Attorney General's office about it, so I'm pretty sure I was ripped off. But thank you for blaming the victim. The internet never disapoints.

I agree for the part that their customer service should do a much better job because they are in service industry. However, you should be able to figure out whether the payment is included taxes and NO NEED anyone to tell you everything. When you book a room, there is always a rate and usually a small print stating any extra charges. Many people do NOT read the whole page because it is too busy. So a simple math skill (arithmetic) is required when you sell/buy anything. If you buy anything online and see the total ending with 0 cent, there usually is something missing and it is usually the taxes.

Anyway, the website you used is not doing a good job. They are the salesmen and they should disclose any additional charges. If they do not, they are hiding them on purpose (so customers would think that they get it for cheaper). You are going after the wrong person.