Superior Protection Plan First Automotive Protection Corp Said to me calapiers would be covered then told repair shop they would not cover repair Albuquerque New Mexico

I cantacted Superior Protection reguarding the warrentty on my 1999 sienna. The calaipers on the front brakes need to be replaced and the warrenty said it was covered. I called them and was told just to have the repair shop call them and it would be approved. The repair shop called them and were told that the calaipers were not covered due to rust. Ok, these things are subjected to the elements so they will rust, it is a fact of life. This is not the first time this has happened with Superior Protection plan. they say the deductable is $100 per event, that is untrue I have never had covered work done and only paid $100 out of pocket, it has been more like 300 to 500 dollars. Beware of this company they tell you one thing and then tell the repair shop something completely different.

James

Fredericksburg, VA