Complaint Review: Supermedia - DWF Airport Texas
- Supermedia 2200 West airfield drive DWF Airport, Texas United States of America
- Phone: 18005554833
- Web: www.supermedia.com
- Category: Computer Classes
Supermedia Sales rep tells you you are going to get a mailing to targeted people who would be interested in your servicelike your service or product DWF Airport, Texas
*UPDATE Employee: Customer Service
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I have a small computer education company, I contacted supermedia for a direct mailing, after meeting with sales rep, he told me a lie saying that the mailing would be directed to people that would be interested in my service. Two mailings later the only response I got was a lady telling me that I was doing a scam and hung up on me. So they sent out 6000 post cards with my company information and for this I continue to pay them $175 monthly for a year. They get you to sign a contract, but do not give you the chance to go to a lawyer, the sales person tells you one thing the contract states another, what really makes it worse is I called to complain the sales person laughs in your face, what a scum bag. Oh yes I did not even get the opportunity to make changes to the second mailing, also I tried to cancel second mailing a week in advance and was told I could not. If you are thinking about a direct mailing do not use this company they all lie when they say they will help you. Edward from Mentor, Ohio
This report was posted on Ripoff Report on 11/12/2010 08:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/supermedia/dwf-airport-texas-75261/supermedia-sales-rep-tells-you-you-are-going-to-get-a-mailing-to-targeted-people-who-woul-661095. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Customer Service
AUTHOR: Idearc - (U.S.A.)
SUBMITTED: Tuesday, November 30, 2010
We are never pleased when one of our clients is unhappy. Please give me the opportunity to review your issue. I promise someone will get back to you within 48 hours with an update. Please provide me with the following information and e-mail back to me at: customerservice@supermedia.com
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