Complaint Review: swipeauction.com - Internet
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- Author Not Confirmed
- swipeauction.com Internet United States of America
- Phone:
- Web: swipeauction.com
- Category: Credit Card Fraud
swipeauction.com deceptive registration. No confirmation before charging credit card Internet
*Consumer Suggestion: swipeauction.com refund
*UPDATE Employee: SwipeAuctions
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Normally when ordering on line a confirmation of credit charge is required. In the case of this company as soon as I entered my credit information, it was immediately charged to me. I thought it was like paypal and would be used if I bid and won a bid.
I also did not see the charges that would be put on my credit card. Unfortunatley, I used a debit card instead of credit. So it went to my account immediately. Not ten minutes after I mistakenly enrolled and was charged I went online on their chat room and begged to have the charges reversed. They refused. I told them that I am 72 years and did not have the money.
They had me down load a refund form which I have to hand write and mail to them. Also I must reconnect with them in three weeks to process the refund or they will not process it.
This report was posted on Ripoff Report on 10/04/2010 01:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/swipeauctioncom/internet/swipeauctioncom-deceptive-registration-no-confirmation-before-charging-credit-card-int-647461. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Suggestion
swipeauction.com refund
AUTHOR: brenda - (United States of America)
SUBMITTED: Friday, October 22, 2010
I too was taken in by their website...I contacted several websites concerning this scam.Jennifer,a person with the company contacted me and said she would hanle my refund herself and 6 days after her email I received my refund so if you contact her maybe she will help you as well...her email is ..jennifer@swipeauctions.com
#1 UPDATE Employee
SwipeAuctions
AUTHOR: SwipeBids - (USA)
SUBMITTED: Thursday, October 07, 2010
Good Morning JudyCooper,
My name is Jennifer, I am the Head of Customer Service for SwipeAuctions. I would like to assure you we have no intention of unknowingly charging any credit card as we do mention our fee in several places. As well it is policy to have the refund form completed.
Please contact me personally at jennifer@swipeauctions.com as I will gladly assist in any concerns regarding your refund or any other issues you may have. Please include your first/last name, user name, email linked to account and the link to this post.
Regards,
Jennifer
Head of Customer Service
Our Winners: http://www.swipeauctions.com/all_past_winning_auction.php
Our World Vision Charity: http://www.swipeauctions.com/world_vision_charity.php
Our Customer Service Page: http://www.swipeauctions.com/contact.php
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