Complaint Review: Swiss Colony - Nationwide
- Swiss Colony Nationwide USA
- Phone: 800-913-0743
- Web: swisscolony.com
- Category: Food Stores
Swiss Colony RIP OFF - LIARS Monroe WI
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Recieved a catalog in he mail. (I have been a customer for years). Went to the website to place an order. Placed the order on credit. Recieved a confirmation for the order. A couple of days later I recieved an email stating that I would not recieve my full order as confirmed. They refused to send out my "bonus" item. I emailed them back and asked them to cancel my order. They lied and said that my order was already shipped.
However when I checked the status of my order it said "fulfilling". I then emailed them again and told them tat I would like to cancel my orfer. I got no reply. About a week later, I recieved my partial order. A perishable item that was supposed to be refrigerated upon reciept arrved warm to the touch. I was furious. As if being lied to wasn't bad enough, they send you a product that is not refrigerate as directed on the outside of the box. Needless to say I will NEVER order from this company again nor refer their business to anyone else.
This report was posted on Ripoff Report on 12/20/2015 08:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/swiss-colony/nationwide/swiss-colony-rip-off-liars-monroe-wi-1275448. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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