Report: #1474824

Complaint Review: Synchrony Financial - Stamford Connecticut

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  • Reported By: Nick — Plano TX United States
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  • Synchrony Financial 777 Long Ridge Rd Stamford, CT Stamford, Connecticut United States

Synchrony Financial Synchrony bank, Care Credit, Amazon Card, DESIGN - FURNITURE / SYNCB, GE Synchrony, GE Capital Retail Bank Charged twice for a single bill and refused to pay fees. Stamford Connecticut

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On 2/28/2019 i submitted a payment for synchrony bank in the amount of $126. The system double billed me, resulting in a bank fee of $35.00 and a negative balance of $154.54. They had a week to fix this glaringly obvious issue, or notify me, but didn't do either. When I contacted them, they didn't want to correct the issue or admit that one had occurred.

I had to speak witha manager to get them to reimburse me for the original issue. That manager claimed they would have to issue the repayment by check, and that would take 7 days before even sending it.

That isn't even including the time it would take to recieve it. They adamantly resused to reimburse me for any fees I incurred on my bank account. 

This report was posted on Ripoff Report on 03/06/2019 02:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/synchrony-financial/stamford-connecticut-06902-1247/synchrony-financial-synchrony-bank-care-credit-amazon-card-design-furniture-syncb-1474824. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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