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Report: #433138

Complaint Review: Takemi Select Wholesale Outlet - Melbourne Florida

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  • Reported By: Rockville Maryland
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  • Takemi Select Wholesale Outlet 658 North Wickam Rd, Melbourne, Florida U.S.A.

Takemi Select Wholesale Outlet Company lies about inventory, cancelled the order a month ago, unable to get refund to credit card Melbourne Florida

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I bought a massage chair on November 08, the sales individual stated that the chair was in stock, lie. The chair was not in stock and they told me that I would have to wait a month to receive it. The time came and when I called them they told me another lie, the chair was delayed again, this time two weeks. On the third phone call they came with the greatest excuse i have ever said....Olivia told that because the company was working on a new model they would not ship the $1800 chair I bought because they were waiting for this new model to be ready and they will ship all chairs at the same time...what a lie...

In the same conversation I proceedede to cancel my order...I was told that the refund to the credit card would be done in a week....maximum 10 days (even after it took them only one hours to charge it at the time of purchase). A month has passed and I getting a royal even press the option for customer service and the person that answered the phone said that this is not customer service but the sales department..WHAAAT!!! the fact of being very rude and could are doing them the favor.

The PERSON that does the refunds....yes apparently there is only one, and the strange fact is that she workd very odd hours...according to mike he stated that it would be impossible for me to talk to her because she works "international" hours and the only way I can reach her is thru emai....I have emailed her more than 7 times and I do not receive any responses AT ALL.

I'm proceeding to dispute the charge in my credit card as well as taking legal action, what this "company" is doing closely resembles...fraud!

Juan J
Rockville, Maryland

This report was posted on Ripoff Report on 03/11/2009 02:05 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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