Complaint Review: Talenthunter.com - Sherman Oaks California
- Talenthunter.com talenthunter.com Sherman Oaks, California U.S.A.
- Phone:
- Web:
- Category: Talent Scouts
Talenthunter.com ripoff Don't use these guys will charge without permission and then you have nothing Sherman Oaks California
*General Comment: talenthunter
*Consumer Comment: Nothing but problems
*Consumer Suggestion: Kelly, I can see your frustration, but you have to look at your part.
*REBUTTAL Owner of company: Talenthunter provides quality services and is no way a ripoff as this consumer stated
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I kept on getting teaser emails from talent hunter.com saying I was wanted for extra parts and so on and so forth. So I decided I would take a very small risk and invest 1.99 for a week just to see what the service was like. I later did find out that it does say in small print I will be charged 19.99. However, I did not see that and thought I would be given the freedom to cancel. So I was very suprised when I recieved a 19.99 charge on my credit card. I was very displeased, but I thought by at least having that charge, I would be able to use their services. They said my card was declined, yet they DID charge my card. I emailed them at their support line and then at their cancellation line to which they replied we are sorry to see you go and we want to offer you a six month membership free. they give you a email to email them back for that and that comes back to me. Its non existant so I go back and re-email them and then it asks me to look at their terms of use which say in little black letters that they never issue refunds regardless of situation. SO I am basically screwed out of the money and still am unable to use their service
Kelly
Phoenix, Arizona
U.S.A.
This report was posted on Ripoff Report on 07/13/2007 11:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/talenthuntercom/sherman-oaks-california/talenthuntercom-ripoff-dont-use-these-guys-will-charge-without-permission-and-then-you-h-260645. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 General Comment
talenthunter
AUTHOR: hank - (United States of America)
SUBMITTED: Sunday, October 03, 2010
well this co. was using fake names and ppl that pretand they are casting directors but no one heard of them, now they change the name of the website now it is
talentsubmit.com ha ha same scamers with new cloth ..lol be carfull of them
#3 Consumer Comment
Nothing but problems
AUTHOR: Straycat1674 - (U.S.A.)
SUBMITTED: Tuesday, May 12, 2009
I joined talenhunter and even after I canceled my membership (following their procedures) I was still billed. I was finally given a refund on 4/21 and an email stating that they had ensured to cancel my account. But, they went right around and billed me again the same day for $39.99. I found this out when I went to review my bank account and find out why I had an overdraft fee. So they have cost me another $39.99 plus a $33 overdraft fee from their unauthorized transaction. I am a struggling actor and do not have a lot of money every month. It is a good thing I keep all my emails from companies like this. I have emailed them about this current issue and am awaiting a response. (by chance to way to call them)
Next is legal action.
#2 Consumer Suggestion
Kelly, I can see your frustration, but you have to look at your part.
AUTHOR: Handinpants - (U.S.A.)
SUBMITTED: Sunday, October 26, 2008
I am a consumer, and I have had a good experience with this company, and was able to land some good contacts from their service.
Kelly, From reading your complaint, you said that you did not read the fine print. When i signed up for their service there was a link that had an explaination to their terms of an agreement of what service they provide, and how to go about canceling and so fourth. further more, the $1.99 trial is for 3 days not a whole week. it goes on to say that after the 3 days you will be billed for the month.
It is not the company's responsibility to make sure you actually read all the terms and agreed with them before you checked the box that says you did so.
Kelly in the future, be aware, and read the fine print. I mean what are you going to do if this happens to you on an acting job?
#1 REBUTTAL Owner of company
Talenthunter provides quality services and is no way a ripoff as this consumer stated
AUTHOR: Talenthunter - (U.S.A.)
SUBMITTED: Tuesday, November 27, 2007
When a member upgrades it is clearly stated that this a subscription and will be charged periodically based on the package chosen. It is in bold print so members clearly understand the terms of their subscription. Also members can cancel anytime electronically on our site at anytime. If this user was unable to use our services we would be happy to rectify this misunderstanding, as our goal is to provide the best service possible to our members. We have an auto response system to simplify our customer service so we can offer our members a lower price for the services they are using. If this complaint is valid, we would be happy to issue this user a refund and also offer this member a 1 year free subscription free of charge if indeed they were not able to use our service. This member needs to provide their user id or user name so we can investigate this complaint further.
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