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Report: #475854

Complaint Review: Tele Check - Denver Colorado

  • Submitted:
  • Updated:
  • Reported By: Santa Rosa California
  • Tele Check P.O. Box 17390, Denver, Colorado U.S.A.

Tele Check does not stand behind their check approvals Denver Colorado

*Consumer Comment: Question:

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I used Tele Check last year to confirm approval of a $250 check for merchandise purchased in my store. It was returned due to NSF. When I filled out the paper work and sent it in to Tele Check to receive my compensation, they refused on the grounds that I forgot to give them a copy of the back side of the returned check. Case closed, I lost out on $250.

Last month we received approval on a check for $120. When I tried to deposit it my bank refused because the account had been closed for 3 years. I had the teller write on the check, "Account Closed" and initial it. I sent it in for reimbursement and again, they sent it back saying they couldn't honor it because there was no proof that I had attempted to deposit it and they would not be able to reimburse me.

After spending about an hour on the phone trying to reach someone who could help me, they said if I had my bank stamp it and send it back in they may be able to honor it. Well my bank doesn't have such a stamp. That's done back east in their processing center. I'm going to explain this and try one more time but I have lost faith in this company to stand behind their promises.

Debra
Santa Rosa, California
U.S.A.

This report was posted on Ripoff Report on 08/02/2009 06:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tele-check/denver-colorado-80217/tele-check-does-not-stand-behind-their-check-approvals-denver-colorado-475854. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Question:

AUTHOR: Ashley - (U.S.A.)

POSTED: Monday, August 03, 2009
I know you are having trouble with telecheck, and I can see it from their point of view. They are asking for definately proof to protect themselves.

BUT

have you filed police reports on either of those checks? Two people have now committed felonies on you, why not go after these people with the full extent of the law? I assume you followed telecheck's procedure and have the person's info. Their SS number or Driver's license number, phone number, and address?
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