Report: #67967

Complaint Review: Thane International - LaQuinta California

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Ripoff Report is Xcentric Ventures

Submitted: Wed, October 01, 2003
Updated: Wed, October 01, 2003
Reported By: — Wrentham Massachusetts

Author Not Confirmed

Why?

Thane International Thane.com LaQuinta, California U.S.A.

Phone: 800-982-4405
Web:
Category: Sunglasses

Thane Internationa Thane's Customer Service reps repeatedly lie, replacement parts are NOT available LaQuinta California

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I bought an Orbitrack machine from Thane a little over a year ago. It broke apart with repeated use. I ordered replacement parts and was told they were in stock and I'd have them in "less than 6 weeks"

Well, it's been 4 months and I still don't have them. I've been told everything from they are on "backorder but you will have them in (another) 6 weeks", they are being "shipped to you right now" and lastly "they are on back order and we have no idea when we will be getting them in".

This comapny's merchandise is questionable and their customer service is horrible! Stay away from them.

Mary
Wrentham, Massachusetts
U.S.A.

This report was posted on Ripoff Report on 10/01/2003 06:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/thane-international/laquinta-california/thane-internationa-thanes-customer-service-reps-repeatedly-lie-replacement-parts-are-not-67967. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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