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Report: #1344161

Complaint Review: The Deal Empire - Internet

  • Submitted:
  • Updated:
  • Reported By: Judy/northern Indiana — Indiana USA
  • Author Confirmed What's this?
  • Why?
  • The Deal Empire Internet USA

The Deal Empire Took my money no product, no respond to emails or customer chat. Internet

*Author of original report: The. Deal Empire

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 I ordered a pair of slimming panties on Nov 22,2016. I received a confirmation email saying they had received my order and it would be shipped shortly. They deducted 24.90 from my checking account immediately. The site stated to come back later for a tracking number. So far no tracking number. There is no phone number on their website to contact them. They do have a customer service email service which I used. I emailed them on Dec 9 and again on Dec 9 and again De 17 telling them to send my product or refund my money. I tried the customer chat but they kept saying there were customers ahead of me and then cut me off. I did tell them if I didn't hear from them by Dec 19 I would report it. I should have read the reviews, which I normally do and would have know it was a ripoff. I used my debit card as a credit card for this purchase so I assume it's not the same as a regular credit card.

This report was posted on Ripoff Report on 12/19/2016 11:20 AM and is a permanent record located here: https://www.ripoffreport.com/reports/the-deal-empire/internet/the-deal-empire-took-my-money-no-product-no-respond-to-emails-or-customer-chat-internet-1344161. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

The. Deal Empire

AUTHOR: - ()

POSTED: Wednesday, December 21, 2016

 I wanted to let you know I did receive my item from the Deal Empire on Tuesday Dec 20,2016. I believe the reason I received was because when I emailed last week I stated that if I hadn't heard from them by Monday Dec 19, 2016 that I would be reporting them. They never responded to my emails so I filed this report. I wanted to state that whileI received the item it was cheaply mailed and not worth the money. It had two tracking labels on it, one with a USA label and the other was a Chinese label. It stated that the worth of contents in US currency was $ 2.00 . This is a ripoff because they charged 24.90 for it and the instructions were written in Chinese, no English anywhere. It will not do what it stated so all I can say is buyer beware. No customer service at all.

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