Complaint Review: The sale guru
The sale guru I ordered a product and they never sent the item. Then told me I would have a refund in 7-15 business days and have not received it. This started in August 2017 Internet
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I purchased 2 in 1 curling iron online. Paid $49.97 For it on August 21,2017. Had not received it by end of September so I began emailing them. I received email back stating that there was a high demand and because of hurricane weather they were not able to get them from over seas or something to that effect. I then told them I wanted a refund and was told that they were sending the item after all. I told them I wanted a refund because I had gone online and seen that others ordered around the same time and had not received theirs either. I then received an email out of the blue from them stating that my card would be credited within 7-15 business days. I received that December 8th and have yet to see the credit in my account. Now I am getting email returns stating that their email server is rejecting my emails. Also, the website says it is not available. The other website that comes up with thesaleguru.com is shopify.com. I have all the emails between all of us.
This report was posted on Ripoff Report on 01/22/2018 03:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-sale-guru/internet/the-sale-guru-i-ordered-a-product-and-they-never-sent-the-item-then-told-me-i-would-have-1424568. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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