Complaint Review: The Verizon Wireless - Albany New York
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- Author Not Confirmed
- The Verizon Wireless P.O. Box 15062 Albany, New York United States of America
- Phone: 1800922020
- Web: www.verizonwireless.com
- Category: Telephone Companies
The Verizon Wireless False Billing Albany , New York
*Consumer Comment: VZW and Verizon two companies????
*Consumer Comment: Pay up, it's legitimate
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I canceled my service with Verizon Wireless on 11/21/09. My bill was up to date when I canceled. I was out of my contract. I received a bill on 11/25/09 for Monthly Access charges from 11/17/09 to 12/16/09. When I called to question the bill, I was told that since I did not cancel my service at the end of my billing cycle, I had to pay them until 12/16/09. My service was no longer usable at Verizon as of 11/21/09. When I told them I would be willing to pay for the few days that I did owe, I was told I had to pay the bill in full to 12/16/09. I was told that I signed a contract with Verizon that stated this. I asked for a copy of this contract to be sent to me and was told I could not have it.
Verizon is trying to extort money out of me for a service they are not providing and I am not receiving. They also did this when I canceled my home phone service with them. I have no problem paying for a service I used, but I have a real problem with paying for a service I did not use.
This report was posted on Ripoff Report on 11/25/2009 03:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-verizon-wireless/albany-new-york-12212/the-verizon-wireless-false-billing-albany-new-york-528728. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
VZW and Verizon two companies????
AUTHOR: Kalaine - (United States of America)
SUBMITTED: Wednesday, January 06, 2010
This is just another rebuttal to the guy who keeps insisting that Verizon and VZW are two separate companies. Again, he's a bone head who watches too many commercials. Fact check yourself, please. The inormation is public - on the EDGAR database all of the Verizons with the little red checkmark logo are one company.
Stop giving false information.
#1 Consumer Comment
Pay up, it's legitimate
AUTHOR: Bikebryan - (U.S.A.)
SUBMITTED: Wednesday, November 25, 2009
The Terms & Conditions you agree to when you pay your bill each and every month clearly state that if/when you cancel the remainder of the month, if done mid-cycle, is not prorated. So by the terms YOU AGREED WITH they billed you correctly. Just about every cell carrier does this. Of course I doubt you bothered reading the T&C for your service; customers never do.
Also, what happened with Verizon and you has no bearing with VZW and you as they are two separate companies.
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