Complaint Review: TheDVDPlanet.org - Internet
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- Author Confirmed
- TheDVDPlanet.org thedvdplanet.org Internet Canada
- Phone:
- Web:
- Category: Video Stores
TheDVDPlanet.org processed order but never delivered DVD Package, runaround when complained via website, from before XMas. Internet
*Author of original report: Credit Finally Received
Show customers why they should trust your business over your competitors...
Placed order 12/24/07. Informed that my credit card was charged and the order processed. Never received order. Sent multiple e-mails, but was replied to only once with "your order will be reshipped to you." It never was, and I sent more e-mails stating "it was never shipped in the first place, let alone being 'reshipped' sounded odd." Again no responses. No responses other than the first and only before-mentioned response.
No order ever received. No refund. No other responses.
Bobb
Internet, Ohio
U.S.A.
This report was posted on Ripoff Report on 01/24/2008 10:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/thedvdplanetorg/internet/thedvdplanetorg-processed-order-but-never-delivered-dvd-package-runaround-when-complaine-302984. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Credit Finally Received
AUTHOR: Bobb - (U.S.A.)
SUBMITTED: Monday, January 28, 2008
There is hope after all. I finally received a credit for my order as recent as 1/26/08. I feel much better knowing they have credited my account and that no other activity has been posted.
However, I still canceled my credit card AFTER receiving this credit to prevent any further charges to the account.
Their delays in making restitution created a lot of concern for me and the potential for credit card fraud.
Thanks TheDVDPlanet.org for making good on this order.
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