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Report: #1224458

Complaint Review: Think credit - Internet

  • Submitted:
  • Updated:
  • Reported By: Ciara — Port Saint Lucie Florida USA
  • Author Not Confirmed What's this?
  • Why?
  • Think credit Internet USA

Think credit Basically, I was applying for housing with my fiancé. It asked for my credit report and sent me to think credit. On the page it says for a review on my credit report it'll cost 1.00$ so I put in my card info. I only did the credit score ONCE. They took out two dollar in two different transactions. Which was about four days ago and I haven't been back on the site since. Now today they took out 29.95$ from my account. I called my bank they had me call the 800-311-5077 number and the male representative was completely horrible. He wasn't friendly, he didn't help me what so ever. He was one of the worst representatives I've ever spoken to in my life. I want my money back or I'll continue to file complaints and reports. He must not have any experience with customer service. I promise to continue filing reports until my case is handled properly. Internet

*General Comment: READ MUCH???

*General Comment: Unfortunately...

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 Basically, I was applying for housing with my fiancé. We moved to Florida a week ago. Within the joshing application I was asked to check my credit score. I was sent to think credit, on the website it says it's 1.00$ for the credit report. It said nothing about a trial. I gave my credit card information. I checked my account and within two days they took out $2.00 from my account, when I only visited the site once because I spoke to a rep on the phone for housing. That was about four days ago then today they took out 29.95$ from my account. My card was home all day so I have no parts in that transaction. I called a representative on 8003115077 and the male rep was completely horrible. Customer service skills was poor, he did not help me what so ever. He only cares about explaining his company which I can care less about. I have a excellent credit score and I don't appreciate this at all. I never heard of this site before and I want my money back. I will continue to file reports and make matters worse if I receive my money back.

This report was posted on Ripoff Report on 04/23/2015 03:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/think-credit/internet/think-credit-basically-i-was-applying-for-housing-with-my-fianc-it-asked-for-my-cred-1224458. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 General Comment

READ MUCH???

AUTHOR: Tyg - (USA)

POSTED: Thursday, April 23, 2015

 The problem is YOU DID NOT READ!!! Had YOU read the terms and conditions instead of just clicking that "Agree" button YOU would have seen that by paying that one dollar YOU were entering into a CONTRACT that for a fee of $29.99 MONTHLY you would have unlimited access to YOUR credit report. HOW do I know this?? BECAUSE I READ IT!!!!!!! YOU can sit there and WHINE and COMPLAIN and HOLD YOUR BREATH AND STOMP YOUR FEET, but that wont change REALITY!!!!! The reality is that YOU did not read WHAT you were agreeing to and ASSUMED that EVERYTHING involved with THAT site was ONLY going to cost YOU a dollar. YOU wont be getting a refund BECAUSE YOU signed a CONTRACT!!!! I would suggest that in the future YOU take a few moments of YOUR oh so precious time and inform yourself of WHAT you are getting yourself into. But from the tone of YOUR post, YOU DO NOT ACCEPT THE RESPONSIBILITY OF YOUR OWN ACTIONS!!!! So WHY would anyone expect that YOU would be an adult at ALL in ANY manner in ANY situation? You did this to yourself. That site would also be well within their rights to SUE YOU for the defamation YOU have posted. We KNOW you cant read when its REALLY NEEDED so we KNOW YOU complete dismissed the portion of this site that explains DEFAMATION in clear terminology. I hope they DO go after YOU!!! perhaps THAT is what its going to take to FORCE you to act more like an ACTUAL ADULT!!! YOU DIDNT READ and somehow MAGICALLY that makes THEM the bad guys for ONLY doing what YOU AGREED TO!!!!! Typical child scammer logic. Since YOU are IGNORANT of what YOU agreed to it MUST all be a scam. Its NOT and YOU should be ashamed of yourself for going on the web and LYING about a innocent party. It was ONLY BECAUSE of YOUR IGNORANCE and YOUR PETTY SPITEFUL WAYS that YOU made a FAKE report designed SOLELY to make yourself look like a better victim and to paint THEM in the worst light YOU can. Thankfully there is someone who can point out to YOU how YOU screwed up. Accept that YOU BONED YOURSELF and move on. Oh and THREATS like the one YOU posted.....I have a excellent credit score and I don't appreciate this at all. I never heard of this site before and I want my money back. I will continue to file reports and make matters worse if I receive my money back.......Those don't fly very far with judges so keep the stupid and petty to YOURSELF...Thanks

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#1 General Comment

Unfortunately...

AUTHOR: Striderq - (USA)

POSTED: Thursday, April 23, 2015

they're only doing what you authorized them to do.

From their website, Terms and Conditions:

4. Offer Details

Simply click "View Scores Now" to activate your trial membership in ThinkCreditReports and claim your 3 Bureau Triple Credit Score! To activate your trial membership to ThinkCreditReports you will be charged/debited a $1 processing fee and then you can immediately take advantage of the exciting benefits ThinkCreditReports has to offer! After your 7-day trial period it's just $29.95 per month for ThinkCreditReports. Remember, you can call ThinkCreditReports toll-free at 1-800-975-6432 within the first 7 days to cancel, and you will not be charged/debited.To ensure continuous service, at the end of your 7- day trial period your membership will be automatically charged/debited and then each month on or about 30 days from the date of the initial $29.95 charge to the same credit card you provide today or from the checking account associated with the debit card you provide today. If for any reason you are dissatisfied, call our toll-free number to cancel, and you'll no longer be charged/debited.

(Emphasis added) Since you didn't cancel they charged you for the monthly monitoring. If you don't cancel (keep the confirmation number) they will continue to charge you the monthly fee.

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