Complaint Review: Thrifty Car Rental - Nationwide
- Thrifty Car Rental Nationwide USA
- Phone: 1-800-THRIFTY (847-4389)
- Web: www.thrifty.com
- Category: Auto Rentals
Thrifty Car Rental Overcharged me Nationwide
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I rented a car from Thrifty for 4 days. I needed to extend the rental for a couple more days, so I called to find out how much it would be. I asked the woman for the TOTAL amount I would be charged per day to extend it. She said it was $31.26 per day for each day. I told her I don't want the daily rate, I want the TOTAL charge. She replied $31.26 per day. I asked her is there any other charges and she said no. When I returned to car on the 8th day, they charged me approximately $90 per day. On my first complaint, they refunded the full cost. 2 days later, Thrifty dipped back into my account and withdrew $1008.70. According to what the first woman told me, the total charged should have been $565.00. When I returned the car, they charged me $786.70. But they withdrew $1008.70 from my account. Highly upset, I called customer service back and spoke with Shaun employee# SHAUN4173 and he had an I don't care, you have to pay what we charged you attitude. Also, he refused to allow me to speak with his supervisor Tracy. These people are scam artist. Do not trust them with your account information.
This report was posted on Ripoff Report on 02/04/2015 05:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/thrifty-car-rental/nationwide/thrifty-car-rental-overcharged-me-nationwide-1206791. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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