Tickets in Time Box Office Ticket Sales These people should be put out of business. They lie about the tickets they are trying to sell you. Internet

I have never dealt with such an awful company. They mislead, over charge and are not at all interested in anything other than RIPPING OFF anyone who makes the mistake of trying to do business with them. The company should not exist. It should be put out of business. Just an all-around awful experience. PLEASE DO NOT EVER DO ANY BUSINESS WITH THIS COMPANY.

Just having the nerve to even reply to this report is disgusting. You are criminals, all of you. You represent everything that is wrong with the internet. Your company is a sham and your practices are underhanded.

If what you say is true, why do you have an "F" rating with the Better Business Bureau? According to the BBB, there have been many complaints filed against you.

No one within this company pretends to be located at the actual venue box office. If you ask where you called, they will state you called a ticket broker.



Also- it is not uncommon for us to upgrade seats to a show if it is not sold out and we have the tickets on hand, but of course for trying to do something good for customers by upgrading them we get bashed as "liars, scammers"...etc because of course its obviously not true that a company would take care of its customers.



If you call during business hours, it is not difficult to speak to someone. You have 8 different options of customer service agents to speak to and then you have the supervisor/manager avenue as well. However if your requesting a specific person or a supervisor/manager who is busy you might get transfered to their voicemail.



Also, the "agents" who answer the phones in no way work on commision. They do not get any sort of a bonus for selling a certain amount of tickets, they get no bonus for selling tickets to a certain show...etc--- they will not say "anything" to make a sale because frankly if you dont want the tickets someone else does. It makes no difference to them.



We have been in business for over 10 years, for every complaint on here you have to take hand in hand the hundreds of thousands of happy and satisfied customers, but of course we only hear about the negativity, which every company has. The difference is how each company handles complaints. Tickets in time takes care of its customers, if we mess up, we admit it. If we mess up, we refund our customers usually even more than they paid for tickets! We try to make everything right by our customers.  I sincerely appologize for your negative experience, but assure you we are a legitimate company.

Report these creeps!!!!!!  I did. It our only resort... The Omaha AG is very aware of this company. And for every complaint I bet there are 1000 that got burned and said nothing.